Returns – If you are not completely satisfied with your product purchased please return it to us within 7 days. All we ask is that you pay the freight costs of the replacement item.
Please return goods to:-
Shop 17, The Grove Shopping Centre
166 – 174 Military Road
Neutral Bay. NSW. 2089.
Any marked or damaged items will be replaced as long as customer informs us and returns item within 7 days of goods being received. Outside this time, items will not be exchangeable.
If you are not completely satisfied, goods can be returned with a full refund less the cost of initial postage, when goods are returned in original condition. Please note when refunds are issued the delivery, postage and handling charges will not be refunded. This amount will be calculated and you will be informed of the cost prior to the refund being issued.
Please contact us for an authorisation number before exchanging or returning items.
Cancellation – orders can be cancelled within 3 days after order has been placed and if they have not yet been dispatched. If, 3 days after placing an order, you decide to cancel, please note that there is a cancellation fee of 50% of the invoice total.